Bajjiwala Privacy Policy — Your Data, Your Control

This Privacy Policy applies to bajjiwala.xyz and all of its services. By creating an account, browsing the site, or using any of our services, you are considered to have consented to this Privacy Policy.

Bajjiwala believes privacy is a fundamental right. We want you to use our platform with full transparency — there are no hidden data processes. In this policy, we have tried to explain in plain language what bajjiwala does and does not do with your information.

This policy is available in both English and Bengali. In the event of any discrepancy in interpretation, the Bengali version shall take precedence for users in Bangladesh.

Bajjiwala collects two types of data — what you provide directly, and what is generated automatically as you use the platform.

What You Provide Directly:

• At registration: full name, mobile number, email address, date of birth
• During KYC verification: national ID or passport details and photo, current address
• At the time of payment: bKash/Nagad/Rocket account number (bajjiwala does not store full card numbers)
• When contacting support: anything you write or say

Automatically Generated Data:

• IP address and device type
• Browser type & operating system
• Which pages you visited on the site and how long you spent on them
• Gaming activity logs (which games, duration, bet amounts)
• Login time and location data

Bajjiwala collects data in the following ways:

• Directly Provided by You: Via account registration form, KYC form, payment form, and support chat
• Cookies & Local Storage: To remember browser sessions and preferences (see Section 6 for details)
• Server Logs: Every page request is logged automatically — this is essential for security
• Third-Party Game Providers: When you play games from Pragmatic Play or Evolution, those providers share certain session data with bajjiwala
• Payment Providers: bKash and Nagad provide bajjiwala with transaction confirmations

Bajjiwala will never call or email you to ask for your password, OTP, or full payment details. Any such communication is fraudulent — report it to bajjiwala support immediately.

Bajjiwala uses your information for the following purposes:

Bajjiwala never uses your data beyond the purposes stated above. If your data is ever needed for a new purpose, you will be informed in advance and your consent obtained where required.

Bajjiwala may share your data with third parties in limited and specific circumstances. Those circumstances are clearly outlined below:

• Payment Providers (bKash, Nagad, Rocket): Information required to process transactions. These providers maintain their own privacy policies.
• Game Providers (Pragmatic Play, Evolution, Ezugi): Session data during gameplay. It is retained for game fairness verification and RNG auditing.
• KYC Verification Service: Designated third-party services may be used for identity verification. They do not retain your data — they only verify it.
• Law Enforcement Agencies: Information may be disclosed to the relevant authorities in Bangladesh when required by court order or legal obligation.
• Cybersecurity Partner: Limited data may be shared with designated security firms to prevent fraud and hacking.

If bajjiwala ever merges with or is acquired by another company, users will be notified in advance and given the opportunity to have their data deleted.

Cookies are small text files stored in your browser. bajjiwala uses cookies to enhance your experience and keep the platform secure. The cookies used on bajjiwala include:

Essential cookies cannot be disabled, as the platform cannot function without them. However, if you wish to turn off analytics cookies, you can do so via your browser settings or by contacting support.

Bajjiwala does not retain data longer than necessary. Each type of data has a defined retention period:

• Account Information: For as long as your account remains active, and for 5 years after closure (as required by law)
• KYC Documents: 5 years after verification (as required under anti-money laundering regulations)
• Transaction History: 5 Years (for financial audit purposes)
• Gaming Logs: 2 years
• Support Chat: 1 Year
• Analytics Data (Anonymous): Up to 3 years
• Marketing Preferences: Deactivated immediately upon opt-out

Once a retention period expires, bajjiwala securely deletes or anonymises the data so it can no longer be linked to you.

If you submit a request to delete your data, bajjiwala will aim to complete it within 30 days. However, some data may not be deletable sooner due to legal obligations.

As a bajjiwala user, you have the following rights over your own data:

Bajjiwala uses industry-standard technical and organisational measures to protect your data. These are not just policies on paper — they operate actively every day.

Technical Safeguards:

• TLS 1.3 encryption on all data transmissions
• Sensitive data stored on servers is AES-256 encrypted
• Two-Factor Authentication (2FA) available
• Automatic detection and alerting of suspicious login activity
• Regular security scans and vulnerability testing
• Direct database access is controlled and logged

Organisational Security:

• Bajjiwala staff can only access the data necessary for their specific role
• All staff sign confidentiality agreements
• Regular security training is provided
• A process is in place to notify affected users within 72 hours in the event of a data breach

Bajjiwala may update this Privacy Policy when necessary. In the event of any changes:

• The "Last Updated" date at the top of the page will change
• You will be notified of significant changes via your registered email or mobile number
• Continued use of the platform after any changes will be considered acceptance of the updated policy

For any privacy-related questions, requests, or complaints:

• Email: support@bajjiwala.xyz
• Live Chat: Available 24/7 from any page on the site

Upon receiving a privacy complaint, bajjiwala aims to provide an initial response within 72 hours. Complex matters may take up to 30 days to fully resolve.

If you have any concerns about your privacy with bajjiwala, reach out to us directly — we will address them honestly.